Website Terms of Use (Public Offer)

Terms of Use

Effective Date: July 12, 2026
Last Updated: July 12, 2026

Welcome to BOXO LLC (“BOXO,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of https://boxo.us (the “Website”), including the purchase of standard and custom protective cases, accessories, and related products.

By accessing this Website or placing an order, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old or have the legal authority to enter into a binding agreement to use this Website or purchase products from BOXO.

2. Products and Services

BOXO designs, manufactures, and sells protective transport cases, custom equipment cases, flight cases, rack cases, foam inserts, and related accessories.

Products may include:

Standard products available for purchase through our website.
Custom-built products manufactured according to customer specifications.
Business-to-business (B2B) manufacturing solutions.
Business-to-consumer (B2C) products.

Product images, colors, dimensions, and specifications are provided for reference only and may vary slightly from the final product.

3. Custom Orders

Custom products are manufactured according to specifications provided or approved by the customer.

By placing a custom order, you confirm that:

All submitted dimensions, drawings, measurements, and specifications are accurate.
You have the legal right to use any logos, artwork, trademarks, or other materials supplied to BOXO.
You understand that production begins only after final approval of the project and any required payment has been received.

Once production has started, modifications or cancellations may not be possible.

4. Pricing and Payment

All prices are displayed in U.S. Dollars (USD) unless otherwise stated.

Prices are subject to change without prior notice.

Payment must be received before an order is processed unless other payment terms have been agreed upon in writing.

BOXO reserves the right to refuse or cancel any order in the event of pricing errors, suspected fraud, or product availability issues.

5. Shipping and Delivery

BOXO ships products throughout the United States.

Estimated production and delivery times are provided for convenience only and are not guaranteed.

Delivery dates may vary due to:

Manufacturing schedules
Material availability
Carrier delays
Weather conditions
Other circumstances beyond our reasonable control

Risk of loss transfers to the customer upon delivery of the shipment to the selected carrier.

6. Returns and Order Changes

Standard Products

Standard products may be eligible for return or exchange in accordance with our Return Policy.

Returned products must be unused and in their original condition.

Custom Products

Because custom products are manufactured specifically for each customer, they are generally non-refundable and non-returnable, except in cases involving manufacturing defects or shipping damage.

If you receive a damaged or defective product, you must notify BOXO within 7 calendar days of delivery.

7. Intellectual Property

All content available on this Website, including but not limited to:

Text
Images
Product photographs
Graphics
Logos
Icons
Technical drawings
Website design
Software

is the property of BOXO LLC or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission from BOXO.

8. User Responsibilities

You agree not to:

Violate any applicable laws or regulations.
Attempt unauthorized access to the Website or its systems.
Interfere with the Website’s operation.
Submit false or misleading information.
Upload malicious software or harmful code.

9. Product Warranty

BOXO warrants that its products will be free from defects in materials and workmanship under normal use.

This warranty does not cover damage resulting from:

Misuse
Improper installation
Accidents
Unauthorized modifications
Normal wear and tear
Improper storage or handling

Warranty claims may require photographs, inspection, or return of the product.

10. Disclaimer

The Website and all products are provided on an “as is” and “as available” basis, except where otherwise required by applicable law.

BOXO makes no warranties, express or implied, including any implied warranties of merchantability or fitness for a particular purpose, except as expressly stated in writing.

11. Limitation of Liability

To the fullest extent permitted by law, BOXO LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to:

Use of the Website
Purchase or use of our products
Delays in manufacturing or delivery
Loss of profits
Loss of business
Loss of data

BOXO’s total liability shall not exceed the amount paid by the customer for the product giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless BOXO LLC, its employees, officers, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms or misuse of the Website.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law principles.

Any legal action arising under these Terms shall be brought exclusively in the state or federal courts located in the State of Georgia.

14. Changes to These Terms

BOXO may update these Terms of Use at any time.

Changes become effective immediately upon publication on this Website.

Continued use of the Website constitutes acceptance of the updated Terms.

15. Contact Information

If you have questions regarding these Terms of Use, please contact us.

BOXO LLC

2121 Peachtree Industrial Blvd
Buford, GA 30518
United States

Website: https://boxo.us

Email: info@boxo.us

Phone: +1 (470) 791-9523