We at BOXO understand the importance of protecting personal data. This policy explains what data we collect, how we use it, under what conditions we store it, and what responsibility we bear for its security. We strive to ensure transparency in every contact with our clients — from the first inquiry to the completion of cooperation.
What information we receive
When you visit our website or contact us for a service, we may receive certain information about you. This may include your name, email address, phone number, company name, as well as technical information that is automatically transmitted by your browser — IP address, device type, operating system version. This data allows us to better understand your needs and ensure quality communication.
How we use this data
We use personal information exclusively within specific purposes. For example, to process a request, prepare a commercial offer, or inform you about the status of an order. In some cases, we may send you an informational letter or a feedback request regarding service quality. We do not send mass mailings without your consent and do not transfer your contact data to third-party organizations without justified necessity.
Data retention period
We store data only for the necessary period — depending on the type of interaction. If you contacted us with a request but did not become a client, the data may be stored for further clarification or repeated communication. If cooperation took place, order information is stored in the archive in accordance with tax and legal requirements.
Legality and security
We operate in accordance with the current legislation of Ukraine and GDPR standards for personal data protection. All data is stored in secure environments, accessible only to authorized employees. Access to services where personal data is stored is regulated based on passwords, access restrictions, and internal company policies.
Use of cookies
Cookies are used by us to improve the operation of the site, analyze user experience, and adapt content. If you do not want cookies to be stored on your device, you can change your browser settings. At the same time, some site functions may become unavailable without cookies.
Your rights as a user
If you have provided us with your data, you have the right to know how it is used, request its correction or deletion. You also have the right to withdraw your consent to processing or send a request to restrict the use of information. We guarantee a response to such requests within the time limits established by law.
Transfer of data to third parties
In exceptional cases, we may transfer information about you to third parties — for example, hosting services, email mailing services, or analytics that ensure the functioning of our website. However, such transfer is always based on an agreement with an appropriate level of protection. Under no circumstances do we sell or exchange your data with other companies.
Contact details for inquiries
If you have questions, suggestions, or wish to learn more about
the privacy policy, contact us:
Email: salesboxoukraine@gmail.com
Phone: +38 (073) 636 76 76
